Phil Richardson began his career in the insurance industry in 2011 and has never looked back. Richardson’s understanding of the importance of hard work, accountability and availability to his clients has made his career a major success. “Customer service in our industry is of the utmost importance, and it’s something we take very seriously and excel at,” he says. In his 10 years in the business, Richardson has become a leader in the personal lines insurance space in South Carolina. With clients ranging from condominium owners to multimillion-dollar estate holders, Richardson works alongside a robust team of insurance professionals specializing in the coastal P&C marketplace. “I’ve got a great team around me, assisting with day-to-day activities, making sure that we work efficiently and put our clients first,” he says. Over his career, Richardson has produced sales volumes that many seasoned producers never achieve. Despite the challenges COVID-19 presented, he was able to navigate the nuances and deliver a career-best year in 2020, exceeding $2.7 million in new premiums placed. “The past year has certainly been different, but many of my clients have adapted well,” he says. “The efficiency of doing business is now better than ever before. Today’s outstanding technology has certainly helped my associates and me produce at record levels.”